We found same players’ID names with illegal characters and letters will cause some errors in the date-base. So we had to delete these illegal ID in order to make the server to run smoothly. If you find that you can’t log in with your original ID, please fill in the form and send your account information as followed to vcoservice@gmail.com. We will help you to find your original date back. We apologize for the inconvenience we bring. If you don’t receive our reply after 3 days, please contact GMs via live support on our website.